Refund Policy

Last updated: November 3, 2026

7-day refund window

If you are not satisfied with your purchase, you may request a full refund within 7 days of the payment date. Requests must be sent by email from the address on the purchased account.

How to request a refund

Email brandbuxx@gmail.com with your account email, the plan purchased and the approximate payment date. We aim to respond within 2 business days. Approved refunds are processed back to your original PayPal payment method; your bank or PayPal may take several additional days to post the money.

Conditions

Refund requests must be received within the 7-day window — requests sent after 7 days of the payment date are not eligible. One refund is granted per customer across all plans; a refunded purchase is not eligible for a further refund on any subsequent plan. Refunds may be refused where we determine, at our sole discretion, that the request is abusive, fraudulent, duplicates a prior refund or follows a chargeback.

Effect of a refund

When a refund is issued, the associated plan access is revoked immediately and the account reverts to the free preview. Accounts that abuse the refund policy, or file a chargeback instead of a refund request, may have their access terminated under our Terms of Service.

Payments and receipts

Payments are processed by PayPal, which issues its own receipt for every transaction. Questions about a receipt should be directed to brandbuxx@gmail.com.